Privacy Policy

Last Updated: July 2026

Microdosify Spaces (“Microdosify Spaces,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when you use our website, checkout pages, community features, and related digital content (collectively, the “Platform”). This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have regarding your information.

1) Information We Collect

A. Information You Provide

When you create an account, make a purchase, complete a checkout form, contact us, participate in the community, or otherwise interact with the Platform, you may provide:

• Name
• Email address
• Account or profile information
• Billing or checkout information you enter on our website
• Survey responses, comments, messages, or other content you choose to share
• Support inquiries and related communications

B. Payment Information

Payments for courses, guided sessions, ebooks, workshops, meditation sessions, and other paid digital products are processed by Stripe, our third-party payment processor.

When you make a payment, Stripe may collect your payment card details, billing information, contact information, transaction information, device information, and information used for payment security, fraud prevention, and regulatory compliance.

We do not directly store full payment card numbers or card security codes on our servers.

We may receive limited payment-related information from Stripe, including your name, billing contact information, payment status, payment method type, the last four digits of your payment card, transaction identifiers, and records of refunds or payment disputes.

Stripe processes personal information in accordance with its own privacy policy.

C. Usage, Course, Community, and Device Information

We may automatically collect certain information about how you access and use the Platform, including:

• Pages viewed
• Features used
• Time spent on pages
• Referring and exit pages
• Device type
• Browser type
• Operating system
• Approximate location derived from IP address

If your purchase includes access to self-paced recorded courses, community spaces, live session calendars, digital resources, or other paid content, we may also collect limited activity information related to your use of that content, such as:

• Course access history
• Progress or completion status
• Lesson engagement
• Participation in community areas
• Responses or submissions you choose to provide within the Platform

This information helps us operate, maintain, improve, personalize, and secure the Platform.

D. Sensitive and Session-Related Information

When participating in workshops, meditation sessions, surveys, community discussions, or other Platform activities, you may voluntarily share information about your well-being, experiences, goals, or personal circumstances.

Information shared during group sessions or in community areas may be visible to facilitators, Platform administrators, and other participants.

Microdosify Spaces provides educational and wellness experiences. Information shared through the Platform is not collected or used to diagnose or treat any medical or mental-health condition.

Please use care when sharing personal or sensitive information in group sessions or community spaces. Although participants may be expected to respect the privacy of others, we cannot guarantee that information shared with other participants will remain confidential.

2) Cookies, Analytics, and Tracking Technologies

We may use cookies and similar technologies to support core site functionality, understand performance, improve user experience, and maintain security.

We may use third-party tools such as:

• Google Analytics for website analytics and performance monitoring
• Drip for email communications and member updates
• Stripe for payment processing, checkout security, fraud prevention, and transaction management

Stripe may use cookies and similar technologies to collect device, browser, IP address, and transaction-related information for payment processing, security, fraud prevention, and regulatory compliance.

These providers may collect or receive certain information in accordance with their own privacy policies. You can usually control cookies through your browser settings. Disabling cookies may affect certain features of the Platform.

3) How We Use Your Information

We may use your information to:

• Create, manage, and secure your account
• Process checkout, orders, and billing
• Provide access to Platform content, features, courses, community areas, and purchased digital products
• Deliver self-paced recorded courses, live sessions, digital resources, and related educational content
• Send service-related messages, including account, billing, access, and platform notices
• Send educational content, updates, and marketing communications
• Respond to support requests
• Improve Platform performance, features, and user experience
• Conduct voluntary service evaluation and program improvement activities as described below

We do not sell your personal information.

4) Service Evaluation and Program Improvement

We may invite members to complete optional surveys, questionnaires, or feedback forms to help us evaluate our services, improve our programs, understand the member experience, and develop future educational and wellness offerings.

Participation is voluntary. Choosing not to participate will not affect your account, purchases, or access to workshops, meditation sessions, or other Platform services.

Survey responses and feedback may be reviewed by authorized members of our team and service providers who support the Platform. Where appropriate, information may be combined, aggregated, or de-identified before being used for internal reporting and program improvement.

We do not use these activities to diagnose, treat, or assess any medical or mental-health condition.

5) How We Share Information

We may share information:

• With service providers who help us operate the Platform, including Stripe for payment processing, Google Analytics for website analytics, Drip for email communications, and providers that support website hosting, workshops, community features, course delivery, customer service, and Platform security
• When required to comply with applicable law, legal process, or lawful requests
• When necessary to protect our rights, users, community safety, or Platform integrity
• In connection with a business transaction, such as a merger, acquisition, or asset transfer, where permitted by law

We do not share personal information except as described in this Privacy Policy.

6) Email Communications

By creating an account or making a purchase, you may receive emails related to:

• Platform updates
• Order and purchase information
• Billing and account notices
• Educational content
• Community announcements
• Marketing communications

You may unsubscribe from marketing emails at any time using the unsubscribe link included in those emails. Even if you opt out of marketing messages, we may still send important service-related, billing-related, or access-related communications.

7) Data Security

We use reasonable administrative, technical, and organizational measures designed to protect your information from unauthorized access, misuse, or disclosure. However, no online platform can guarantee absolute security.

8) Data Retention and Account Deletion

We retain personal information only for as long as reasonably necessary to:

• Provide the Platform and related services
• Maintain billing, legal, tax, and financial records
• Resolve disputes and enforce our agreements
• Improve and secure the Platform
• Manage workshop and meditation-session registrations
• Maintain records of purchases, attendance, refunds, and account access
• Review voluntary feedback for service evaluation and program improvement
• Manage community content and enforce community standards

Retention periods may vary depending on the type of information involved. For example, billing and transaction records may be retained for legal, tax, accounting, fraud-prevention, and dispute-resolution purposes, while survey responses and program feedback may be retained for as long as reasonably necessary to evaluate and improve our services.

You may request account deletion by contacting us at support@microdosify.ca. We may retain certain information where required by law or where reasonably necessary for legitimate business purposes.

9) Your Privacy Choices and Rights

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Object to or restrict certain uses of your information
• Withdraw consent where processing is based on consent
• Request a copy of your information, where applicable

To make a privacy-related request, contact support@microdosify.ca. We may need to verify your identity before processing your request.

10) Age Requirement

Microdosify Spaces is intended for individuals 18 years of age or older. We do not knowingly collect personal information from individuals under 18.

11) International Data Transfers

Microdosify Spaces and some of our service providers, including Stripe, may transfer, process, or store personal information outside Canada, including in the United States and other countries where our service providers operate.

When personal information is processed outside Canada, it may be subject to the laws of those jurisdictions and may be accessible to courts, law-enforcement authorities, or government agencies where disclosure is required by law.

We use reasonable contractual, administrative, technical, and organizational measures intended to protect personal information handled by our service providers.

12) Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised “Last Updated” date.

13) Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

Microdosify Spaces
Managed by Microdosify.ca
Email: support@microdosify.ca