Refund & Cancellation Policy

Last Updated: July 2026

This Refund & Cancellation Policy explains how refunds, cancellations, and billing-related matters work for Microdosify Spaces courses, guided sessions, ebooks, workshops, meditation sessions, and related paid educational and wellness services. All purchases are one-time payments; we do not currently offer recurring subscriptions.

Microdosify Spaces is a service managed by Microdosify.ca. Where Microdosify.ca is identified as the seller at checkout, Microdosify.ca is responsible for processing payments, providing the purchased services, handling cancellations, and issuing eligible refunds.

1) 7-Day Refund Window for Digital Product Purchases

If you purchase a course, guided session program, or other digital product for the first time, you may request a full refund of that payment within seven calendar days of the purchase date.

This refund window applies only to your first purchase of the applicable product. It does not apply to repeat purchases of the same product or to one-time workshop or meditation-session bookings, which are addressed separately below.

To request a refund, email support@microdosify.ca from the email address associated with your account before the seven-day period expires. Please include:

If your request meets the requirements of this section, the refund will be issued through Stripe to the original payment method. Access to the purchased content may end when the refund is issued.

Refunds generally appear on the original payment method within 5 to 10 business days, depending on the customer’s bank or payment provider. In some cases, the original charge may disappear from the statement instead of appearing as a separate refund.

2) Workshop and Meditation-Session Bookings

This section applies to separately purchased workshops, meditation sessions, and other scheduled educational or wellness sessions.

You may cancel a booking by emailing support@microdosify.ca at least 48 hours before the scheduled starting time.

For eligible cancellations received before the deadline, you will receive a full refund.

Cancellations received after the deadline, missed sessions, and failure to attend are non-refundable, except where required by applicable law or where Microdosify Spaces agrees otherwise.

Unless otherwise stated during booking, registrations may be transferred to another person by contacting us before the session begins.

Any different cancellation terms that apply to a particular workshop or session will be clearly displayed on the applicable service page and at checkout before payment.

3) Sessions Canceled or Rescheduled by Microdosify Spaces

If Microdosify Spaces cancels a separately purchased workshop or meditation session, you may choose between:

If a session is rescheduled, we will notify registered participants using the email address associated with the booking. If you cannot attend the new date, you may request a refund by contacting support@microdosify.ca within the period stated in the rescheduling notice.

4) Refunds After the 7-Day Window

After the seven-day Refund Window, payments for digital products are generally non-refundable.

Exceptions may be made where:

Nothing in this policy limits any non-waivable rights or remedies available under applicable consumer-protection law.

5) Billing and Receipts

All purchases are processed as one-time payments through Stripe using the payment method you provide at checkout. Before completing your purchase, you will be shown:

We will provide an electronic receipt or confirmation for each completed purchase. We do not charge your payment method again unless you make another purchase.

6) Access After Purchase

Access to purchased digital content is normally provided after successful payment, according to the delivery details shown at checkout or on the applicable product page. If you do not receive expected access, contact support@microdosify.ca.

If a payment is reversed, disputed, or fails to complete, we may remove or limit access to the associated paid content while the matter is resolved.

7) Promotional Offers

The terms of any discount or promotional offer will be displayed before payment. Promotional offers cannot be combined unless expressly stated. Additional eligibility requirements and restrictions will be disclosed with the applicable offer.

8) Payment Disputes, Fraud, and Refund Abuse

We encourage you to contact support@microdosify.ca first if you do not recognize a charge or believe a billing error has occurred. This gives us an opportunity to investigate and resolve the matter directly.

Contacting us first does not limit any rights you may have to contact your card issuer, bank, payment provider, or applicable consumer-protection authority.

If a payment is reversed or becomes subject to a payment dispute, we may temporarily suspend access associated with that payment while the matter is investigated.

We may deny a refund request where we reasonably determine that it involves fraud, repeated refund misuse, false information, unauthorized account activity, or manipulation of promotional offers. This does not affect refunds or other remedies required by applicable law.

9) Technical Issues and Service Access

Customers are responsible for having a compatible device and a sufficiently reliable internet connection for online workshops, meditation sessions, and digital content.

Refunds are not normally provided for technical problems affecting only the customer’s device, software, or internet connection.

If a significant technical failure within the Microdosify Spaces Platform prevents us from delivering a paid live session or providing purchased access, we may provide restored access, a replacement session, an account credit, or a refund, depending on the circumstances.

10) Contact

If you have any questions about refunds, cancellations, or billing, please contact:

Microdosify Spaces
Managed by Microdosify.ca
Email: support@microdosify.ca